Privacy Policy

Privacy Policy Preferences - Effective from December 2024.
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Information We Collect

  • Personal Information: When you create an account, we may collect personal information such as your name, company, address details, email address, phone number& payment related information about our product purchases.
  • Content You Provide: We collect any information you upload or create on our platform, including photos, videos, stories, and other memorial content.
  • Usage Data: We collect data about how you use our platform, including your interactions with our website, mobile app, and other services.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.

    • How We Use Your Information

  • To Provide Services: We use your information to create and maintain your account, provide our services, and personalize your experience.
  • To Improve Our Services: We analyze usage data to enhance and optimize our platform, improve our services, and develop new features.
  • To Communicate with You: We may send you updates, notifications, and other information related to your use of our services.
  • To Process Payments: We use your payment information to process transactions and manage billing.
  • For Legal Compliance: We use your information to comply with legal obligations and protect our legal rights.

    • Information Sharing and Disclosure

  • With Your Consent: We may share your information with third parties if you give us explicit permission.
  • To Improve Our Services: We analyze usage data to enhance and optimize our platform, improve our services, and develop new features.
  • Legal Requirements: We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or providing our services.
  • Cookies and Tracking Technologies:We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
    • Complaints and Dispute Resolution
    If you have any complaints regarding our handling of your personal information, please contact us at ao@rlpinformatics.com We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of personal information.
    International Data Transfers
    Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure that any such transfers comply with applicable data protection.
    Data Security
    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We do not collect sensitive personal data (such as racial or ethnic origins, political opinions, religious beliefs, health information, or sexual orientation) unless it is directly relevant to the services provided and with your explicit consent.
    Children's Privacy
    Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 13.
    Sensitive Personal Data
    We do not collect sensitive personal data (such as racial or ethnic origins, political opinions, religious beliefs, health information, or sexual orientation) unless it is directly relevant to the services provided and with your explicit consent.
    User-Generated Content
    Any content you upload or create on our platform, including photos, videos, and stories, may be publicly viewable. You retain ownership of the content you post, but by uploading it to our platform, you grant us a license to use, display, and distribute it as part of our services.
    Third-Party Sites
    Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
    Anonymous Data
    We may aggregate and anonymize data collected through our services for statistical analysis and research purposes. This anonymized data does not identify individuals and is used to improve our platform and services.

    Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the Effective Date at the top of this policy.
  • For More information Contact our Corporate office:
    Address: 85/A/2,6-th Street F Block, Thanikachalam Nagar, Chennai-600110.INDIA. Phone: +91-979 100 7548 Email: ao@rlpinformatics.com